BISSELL is here to help when you need us.

From troubleshooting to general product information, we have many answers to your Frequently Asked Questions.

Still can’t find what you need? Contact us, it’ll be really helpful if you can have your machine’s model number on hand.

Do NOT use any chemicals through your Bissell machine. Only Bissell Formula or water is to be used.

General Information

Where can I locate the model and serial number on my BISSELL machine?

Most model and serial numbers are located under your machine, on a white compliance sticker.

Can I use cleaning formulas other than the BISSELL brand?

BISSELL does not recommend using ANY cleaning products other than BISSELL specified products in our carpet cleaners. Our formulas are especially made with more active ingredients, contain no dyes and designed for optimum use in your BISSELL carpet cleaner.

What is my BISSELL warranty on my machine?

To determine the length of warranty for your machine, please check the Warranty page in your User’s Guide, or please refer back to your machine on this website (warranty info)

Where do I purchase spare parts for my BISSELL?

Please call 0800 247 735 OR visit our Outlet Store

Where do i get a parts diagram/ breakdown for my BISSELL?

Please call 0800 247 735 or email us and one of our representatives will assist you

How do I find an authorised service agent closest to me?

Please call 0800 247 735 or email us at consumercareau@bissell.com

What does Heatwave Technology mean?

Provides a constant source of heat to help maintain water temperature through the carpet cleaning process

My manufactures warranty has expired but I have product care what should i do ?

Please refer back to the retail store you purchased the unit from

How do I wash my mop pads?

Mop pads can be machine washed in warm water. Use only non-bleach liquid detergents. Do not use fabric softeners or bleach. For best results, air dry or hand wash.

Why are there streak marks on my carpet after carpet cleaning?

Please try smaller strokes, small areas at a time. Do not do long strokes only small strokes.

How do I clean the belt spindle it is rusty ?

If rusty make sure they’re cleaned as the rust will make the belt break or slip off. Use light sand paper to sand it down

Where do I get a user guide for my BISSELL ?

Please search for your machine on our BISSELL website and you will find it located in the user manual tab.

BISSELL Eucalyptus Mint scented water.

Can be used on its own in BISSELL steam mops or with water

How do I register my BISSELL for extended warranty

Click on the extended warranty tab on the BISSELL website

Can i use my BISSELL for business

Yes you can although please note the warranty on your machine will only be for 3 months

Can i use vinegar through my BISSELL machine ?

No, please only use BISSELL formula or water depending on what machine you have.

Can i use HOT water through my tanks ?

No please only use WARM tap water, using hot water will warp the tanks

Cleaning Formulas

Can I use formulas for full size carpet cleaners in my portable carpet cleaner?

Your BISSELL is designed to use specified formulas. To find the appropriate formulas for your machine please refer back to your user manual

What types of flooring can the Hard Floor Cleaning Solutions formula be used on?

BISSELL Hard Floor Solutions safely and effectively removes deep down dirt to restore the natural shine of your linoleum, vinyl, or ceramic tile flooring.

In which machines can I use the BISSELL Hard Floor Solutions cleaner?

BISSELL Hard Floor Solutions cleaner was specially designed for use in the BISSELL Full size carpet cleaners.
The BISSELL Hard Floor Solutions cleaner can also be used as an effective manual cleaner with a mop and bucket.

Other than the natural fragrance, how is the Natural Orange Extract Formula different from other cleaning products?

BISSELL Orange Extract formula with Scotchgard has an advanced dual action formula ideal for heavy traffic areas. The orange extract helps remove dirt and stains, while the Scotchgard helps keep the carpets clean.

I have a little green machine, can I use the same formula as the portable spot cleaners?

Yes

Pre-Treat spot and stain

Can use to get rid of deep stains before using a carpet cleaner

How much formula should I put in my BISSELL carpet cleaner?

No more than 2 cap fulls

OXY BOOST do i need to use it ?

Maximize your carpet cleaner’s performance with BISSELL Oxy Boost Carpet Cleaning Formula Enhancer. Simply add to your tank along with formula and clean like you normally would. The oxygen in the enhancer creates a reaction with the stain on contact to remove even tough, set-in stains. It’s a difference you can see.

Carpet cleaning formula enhancer designed to remove old, set-in stains permanently—guaranteed.
Safe for use in all carpet cleaners and with all formulas.
Maximizes the performance of any carpet cleaning machine.
Do not use if you have a heater in your machine

Is this product safe for use around children and pets? Can my one year old crawl safely on the carpet after I've cleaned and applied Scotchgard™ protection?

Yes, the products are safe for use around children and pets when used as directed. Yes, children and pets can crawl on carpets after use. However, it is recommended to first let the carpet dry thoroughly

HARD FLOOR / STEAM MOPS

My BISSELL steam mop will only steam when the trigger is pressed why?

Bissell steam mops have steam on demand triggers please hold the rigger down for 10 seconds while using then release for another 10 seconds

Why has my BISSELL Crosswave left streaks on my floor?

To prevent floor streaking you need to make sure you are using enough formula and holding the trigger down when using the machine. streaking can also occur if you’re using to much water for eg. spraying too much water once. Once wet make sure you use the suction all over that area, not just in a straight line

My BISSELL steam mop has no steam

Please check the water filter for any discoloration. If you have not changed your filter for 6-8 months please replace it as it may be clogged. You can buy the water filters from our Bissell Outlet Store

How do I clean my BISSELL CrossWave brush Roll?

Please refer to the following steps in the troubleshooting guide

Why does my CrossWave have low or no suction?

Please refer to the following steps in the troubleshooting guide

 

Why won't the brush roll on my CrossWave turn?

Please refer to the following steps in the troubleshooting guide

 

Does the CrossWave leave the floor dry after cleaning or do you have to wait and let it dry?

The CrossWave will leave the floor less wet compared to regular mopping as it uses the vacuum function to suck up the water and the leftover water will dry quickly, but will not leave the floor completely dry.

Is the CrossWave suitable for Carpets?

The CrossWave is primarily to be used on sealed hard floors and area rugs. For bigger carpets we suggest looking into our carpet shampooing machines.

Is the CrossWave suitable for vinyl floors?

The CrossWave is suitable for vinyl floors as it does not leave too much water on the floor and will not damage your floors. We always suggest testing the machine out in a smaller corner at first to see how it reacts with your floor.

Is the CrossWave suitable for laminate floors?

We consider CrossWave can be used on all sealed finishes although if in doubt it’s always good to test any cleaner first in an inconspicuous area. CrossWave uses very little water – under normal use only a tablespoon per square metre so a lot less than if you simply spilled a cup of tea. Because CrossWave is only using clean solution during cleaning (not re-wiping dirty water over surfaces) it helps eliminate haze and as it vacuums up both water and dirt floors dry rapidly leaving little opportunity for foot prints.

Is the CrossWave suitable for timber flooring?

CrossWave is great on sealed timber floors although if in doubt it’s always good to test any cleaner first in an inconspicuous area. CrossWave has a soft microfiber brush roll for timber surfaces and under normal use it only applies 1 tablespoon of fluid per square meter so the surfaces are not soaked as they may be when using a mop.

VACUUMS

I have smart strand carpet which vacuum do you recommend?

Anything that has a height adjustment nozzle.

My BOLT is blowing dust. What do i check?

Please refer to the trouble shooting guide

My BOLT has no or low suction. What do I check?

Please refer to the trouble shooing guide

 

Where do I find the model and serial number on my BOLT Stick Vac?

The model and serial numbers are located on the back of the hand vac.

The Brush on my BOLT is not turning. What do I check?

Please refer to the trouble shooting guide

 

My BOLT has no power. What do I check?

Please refer to the trouble shooting guide

 

 

Why does my machine blow dust?

Make sure the filters are install properly and clean. The pre-motor filter can be hand washed in warm tap water and mild detergent. Make sure the filter is completely dry before reusing. The Post-motor filter must be replaced. – Make sure there are no clogs in the hose. To unclog the hose massage the clogged area to work the debris out from the hose. – Check the hose for any damage. If you are still having difficulty, please contact us on 0800 247 735 or consumercareau@bissell.com

My vacuum has NO suction what do i check?

Check ALL filters on your machine, all filters need to be replaced every size months, once you have cleaned/replaced the filters are there is still no suction please contact bissell

The filter door on my BISSELL vacuum cleaner keeps popping off.

It may have warped due to a dirty filter. Please replace the filter and you may also need to replace the filter door.

CARPET CLEANERS

Are all deep cleaners properly equipped to clean an entire home?

No. Some deep cleaners are better suited to cleaning lightweight, everyday messes such as spills, spots and small areas. When purchasing a deep cleaner to clean your entire home, it is important to consider such features as the size of the clean and dirty water tanks, cleaning path width, machine durability and overall cleaning performance.

Can i use my BISSELL carpet cleaner on hard floors?

Some of our carpet cleaners have a optional spare part(bare floor tool) which you can use on your hard floors once attached. Please refer back to your user manual or contact us to confirm that this tool can be purchased for your model machine.

I have a few small areas that need cleaning. What would you recommend?

For quick cleanup of spots and spills, BISSELL recommends the BISSELL Pet Stain Eraser. The Stain Eraser sprays, lifts and removes tough spots and spills when they happen. The Stain Eraser packs professional-style deep cleaning into a hand-held size. The Stain Eraser is easy and convenient to use… always ready for a quick cleanup.
For larger spots and small area cleaning, BISSELL recommends the BISSELL Spot Clean cleaner. The portable, streamline design of the Little Green provides continuous, portable deep cleaning power for a variety of cleanups. The Spot Clean effectively deep cleans spots, spills, high traffic and small areas including stairs, upholstery and auto interiors. The high-pressure spray loosens deep down dirt and the built-in brush scrubs spots and stains. Powerful suction lifts dirt & moisture to complete the cleaning task.

How do i reset my BISSELL carpet cleaner?

You will see 2-3 screws at the back of the unit with arrows pointing to them. Can you please unscrew theses screws ONLY with the arrows pointing to them, pull the handle piece up and put back in, please re screw the screws and test the unit again

Can i use the BISSELL revolution on shag pile carpet?

No, do not use on shag pile floor rugs that are 100% headset polypropylene, they will wrap around the brush roll get caught and pull the threads. We do not recommend using any BISSELL shampooer on shag pile that have a rotating brush roll.

Are all deep cleaners properly equipped to clean an entire home?

No. Some deep cleaners are better suited to cleaning lightweight, everyday messes such as spills, spots and small areas. When purchasing a deep cleaner to clean your entire home, it is important to consider such features as the size of the clean and dirty water tanks, cleaning path width, machine durability and overall cleaning performance.

Can i use my BISSELL carpet cleaner on hard floors?

Some of our carpet cleaners have a optional spare part(bare floor tool) which you can use on your hard floors once attached. Please refer back to your user manual or contact us to confirm that this tool can be purchased for your model machine.

I have a few small areas that need cleaning. What would you recommend?

For quick cleanup of spots and spills, BISSELL recommends the BISSELL Pet Stain Eraser. The Stain Eraser sprays, lifts and removes tough spots and spills when they happen. The Stain Eraser packs professional-style deep cleaning into a hand-held size. The Stain Eraser is easy and convenient to use… always ready for a quick cleanup.
For larger spots and small area cleaning, BISSELL recommends the BISSELL Spot Clean cleaner. The portable, streamline design of the Little Green provides continuous, portable deep cleaning power for a variety of cleanups. The Spot Clean effectively deep cleans spots, spills, high traffic and small areas including stairs, upholstery and auto interiors. The high-pressure spray loosens deep down dirt and the built-in brush scrubs spots and stains. Powerful suction lifts dirt & moisture to complete the cleaning task.

How do i reset my BISSELL carpet cleaner?

You will see 2-3 screws at the back of the unit with arrows pointing to them. Can you please unscrew theses screws ONLY with the arrows pointing to them, pull the handle piece up and put back in, please re screw the screws and test the unit again

Can i use the BISSELL revolution on shag pile carpet?

No, do not use on shag pile floor rugs that are 100% headset polypropylene, they will wrap around the brush roll get caught and pull the threads. We do not recommend using any BISSELL shampooer on shag pile that have a rotating brush roll.

Can I use my portable or handheld deep cleaner as a dry vacuum?

The BISSELL portable and handheld deep cleaners are wet extraction models only. Please do not use as a dry vacuum. If you use as a dry vacuum, you may damage your deep cleaner and void your warranty.
Please refer to the “how to use” section of your User’s Guide for additional details.

How long will it take for my carpet to dry?

Drying time varies by type of carpet, thickness of pad and cleaning technique of the user. On average, however, it’s best to wait two to three hours before walking on the carpet after deep cleaning.

How long will it take to clean a room?

It normally takes less than an hour to clean an average 12′ x12′ room.

How often should I deep clean my carpet?

BISSELL recommends a thorough deep cleaning of your carpet approximately two or three times a year. For high-traffic areas and the occasional spot or spill, you may use your deep cleaner as needed.

My Little Green / Spot Clean will not spray. What can I do to correct it?

If your spot clean is not spraying please refer to the troubleshooting guide
If your Little Green is not spraying please refer to the troubleshooting guide

y Little Green / Spot Clean is leaking from the bottom. What can I do to correct this?

Make sure the collection tank is locked into the unit. You should be able to hear/feel the tank “snap” into place.
If the collection tank will not lock into place; check the stem on the back of the collection tank near the top. Is it broken?
If your little green is leaking please refer to the troubleshooting guide
If your spot clean is leaking please refer to the trouble shooting guide if your Spot clean / Little Green is still leaking please contact BISSELL

Are all SpotClean models the same

Yes, all the Spotcleans are for the same purpose and there is no difference in power or result – Just the colour and some attachments that come with different models.

My Proheat 2X Revolution has No Spray

If your Proheat 2X Revolution has no spray please refer to the troubleshooting guide

My Proheat 2X Revolution has No Suction

If your Proheat 2X Revolution has no suction please refer to the troubleshooting guide

How do i check/change the belts on my Proheat 2X Revolution

Please refer to the troubleshooting guide

 

My ReadyClean has no suction

If your ReadyClean has no suction please refer to the troubleshooting guide

 

My ReadyClean has no spray

If your ReadyClean PowerBrush Pet has no spray please refer to the troubleshooting guide

 

My ReadyClean is leaking what should i do?

If your Readyclean is leaking please refer to the troubleshooing guide

 

What is the advantage of owning a BISSELL Ready Clean vs. a larger cleaner?

The BISSELL Quickwash is intended for quick and easy maintenance of carpets, area rugs and high traffic areas. BISSELL knows you take pride in your home and how you look for ways to clean areas that soil more frequently. The BISSELL Quickwash is light in weight, convenient in size and easy to use.

My Ready clean is releasing solution, even without the trigger depressed. How can I correct this?

Please try the following technique to get your machine working properly:

Remove the handle screw located on the back of the unit in the centre near the on/off switch.
Remove the handle from the machine and re-install the water tank to see if the unit still leaks without the handle installed.
If the unit does not leak, the handle on your machine may have become misaligned. Please try the following tip when reinstalling the handle and screw:

Place the handle on the unit. Next, depress the foot lever and lay the machine down to the floor, then turn it over so that the screw hole is facing up toward the ceiling. Drop the screw into the screw hole and tighten it. (It may be necessary to apply moderate force while tightening the screw.)
If the unit continues to spray or leak when the handle is removed, please contact your nearest BISSELL Authorized Service Centre.

My User's Guide that came with my Upright Deep Cleaner recommends performing a Water Rinse after deep cleaning. Is this necessary?

While rinsing after deep cleaning is optional, BISSELL recommends this step for two reasons.

A final water rinse of the carpet will help remove any excess soap and which could attract dirt when your carpet is dry.
Running plain hot tap water will also help “flush” the internal tubing of the machine to help prevent odours which can be caused when cleaning formula/dirt is left behind in the machine.

Can I use my Upright Deep Cleaner as a dry vacuum?

BISSELL Upright Deep Cleaners are designed for use as wet extractors only. Improper use can result in damage to the machine. Please refer to the User’s Guide for your product and read the “How to use” section.

What is deep cleaning and why is it worthwhile?

Deep cleaning is a carpet-cleaning process that loosens and removes most of the harmful dirt and debris, in addition to ground-in dirt which may be deep down in the fibres of your rugs and carpets. Not only does it protect the investment you have in your home, but parents of young children, pet owners, and allergy sufferers may find deep cleaning especially beneficial.

Why does "stain resistant" carpet even need to be cleaned?

Even though pre-treatment helps resist stains, carpet manufacturers typically recommend maintenance of their “stain resistant” carpets. This is because dust mites, stains, embedded dirt and ground-in dirt should be flushed from the carpet fibres to prevent damage to the resistant coating.

Why should I buy a BISSELL Deep Cleaner?

No manufacturer of home deep cleaning machines is more experienced in the deep cleaning category than BISSELL. In all modesty, we pioneered the category. BISSELL Deep Cleaning machines are recognised as the high-quality standard of the industry with durability and reliability engineered into each unit, every step of the way.

Will water harm my carpet?

The mix of water and cleaning formula is essential to the dirt removal and carpet protection process. While most carpet types can be cleaned with water, BISSELL recommends following the carpet manufacturer’s suggestions when deep cleaning your carpet.

Will deep cleaning work on more than my carpet?

Most owners also regularly clean furniture upholstery, car upholstery, and stairs. Many BISSELL Deep Cleaners have tools available for bare floor cleaning and other types of cleaning needs.

Will deep cleaning work on all carpets and fabrics?

A BISSELL Deep Cleaning machine is safe and effective on many carpet types, although certain wool carpets require extra special care. Silk and velvet should not be deep cleaned.
BISSELL recommends following the furniture manufacturer’s fabric treatment instructions before using our product.

Do i have to vacuum first BEFORE i use my BISSELL carpet cleaner?

Yes

BARK BATH

Is the BISSELL Bark Bath noisy?

The BarkBath Tool itself is silent. However it is to be used on a portable carpet cleaner like a SpotClean so the noise would come from the machine. A towel or similar under the machine would help absorb the noise. The long hose on the Tool also helps to distance the machine from the dog.

How does it go with long double coats?

The Tool is optimized for use on most hair types, however using a screwdriver you can remove the screw from the plate of the Tool and pull off to expose longer nozzles for use on thick, heavy or longer coated dogs.

Could this work to bath my horse?

We haven’t used the tool on a horse, although the concept was developed from a similar horse grooming tool.

Will it attach to the steam mop?

No unfortunately it will not. The BarkBath Tool attaches to any BISSELL portable carpet shampooer such as the SpotClean.

How does the Bark Bath work? Is there a clip I can watch?

yes we most certainly have a video you can watch HERE

Can i use the Bark Bath with other shampoo?

we recommend no-rinse BISSELL dog shampoo however you may use other brands but it must be “no rinse”

Will my Bark Bath work in my Upright Carpet Cleaner?

The BISSELL BarkBath Tool is only recommended for use with portable cleaners – such as BISSELL SpotClean – to minimize the risk of toppling an upright cleaner by accidentally pulling the hose during use. The BarkBath Tool should also not be used with upright deep cleaners that have built in heaters. In addition, some upright cleaners continue to have turning brush rolls when parked which may generate further noise and hence disturb the dog.

CLEANING TIPS

How often should I deep clean my carpet?

BISSELL recommends a thorough deep cleaning of your carpet approximately two or three times a year. For high-traffic areas and the occasional spot or spill, you may use your deep cleaner as needed.

What is the best cleaning method for Berber carpet?

Research has determined the water extraction method of cleaning, such as used in a BISSELL upright deep cleaner, is an effective way of cleaning Berber carpet.
It is always a good idea to contact your carpet manufacturer or retailer for specific cleaning recommendations on the carpet in your home. Some types or designs of Berber carpet have a tendency to “fuzz” with wear or repeated rubbing. It is generally recommended you vary the direction of the machine during cleaning and avoid repeated stroking or rubbing in one area.
For best cleaning results with Berber carpet, we recommend treating the entire area to be cleaned using either of the following methods:
Pretreat the area with BISSELL Tough Stain PreCleaner. Spray the area according to the product directions. Gently agitate the area with the brush on your deep cleaner’s floor nozzle. Wait 15 to 20 minutes before deep cleaning with your machine, allowing the formula to break down and loosen embedded dirt and tough soils. Or…
Lightly pre-spray the entire area using hot tap water and BISSELL Fiber Cleansing Formula, following the product instructions. Gently agitate the treated area with the floor nozzle brush, powerbrush, or DirtLifter Powerbrush. Wait 15 to 20 minutes before deep cleaning with your machine, allowing the formula to break down and loosen embedded dirt and soils.
Following the machine instructions and using warm tap water, deep clean the area with your machine. Use very slow strokes to enhance the water retrieval process. Ventilate the area well, using a fan to help accelerate the drying process.

How do I remove candle wax from my carpet?

The information for removing candle wax from carpets is as follows:

BISSELL Deep Cleaning Method Begin with BISSELL Pet Stain and Odor Remover Trigger Spray Formula because it contains special enzymes that will break down the stain. Generously spray the area with the formula. Using a cloth or towel, gently work the formula into the area using light strokes from the edges of the stain to the center; when your cloth reaches the center of the stain, lightly pinch it in an upward motion. Make sure to turn and change your cloth frequently and do not rub the stain. You may repeat this process several times. If the stain is especially stubborn, cover the area with a clean, damp towel and let it stand for no less than 3 to 5 hours but up to 24 to 48 hours so the enzymes can do their work. Make sure that the area remains moist.Next, use your BISSELL Deep Cleaning Machine to treat the stain according to instructions. After treating the area, a fan will help expedite the drying process.After you have cleaned the stain and allowed the affected area to dry, apply BISSELL Scotchgard™ Protector specially formulated to provide extra protection against tough dirt and stains.
BISSELL Manual Cleaning Use the BISSELL Pet Stain and Odor Remover Trigger Spray Formula because it ontains special enzymes that will break down the stain. Generously spray the area with the formula. Using a cloth or towel, gently work the formula into the area using light strokes from the edges of the stain to the center; when your cloth reaches the center of the stain, softly pinch it an upward motion. Make sure to turn and change your cloth often and do not rub the stain. Remove the excess solution with a dry cloth. Next, cover the area with a damp towel. Let it stand for 3 to 5 hours so the enzymes can do their work.If the stain is especially stubborn, leave the damp towel on it for 24 to 48 hours. Uncover the area and allow it to dry. A fan will help expedite the drying process.After you have cleaned the stain and allowed the affected area to dry, apply BISSELL Scotchgard™ Protector specially formulated to provide extra protection against tough dirt and stains.
Non-BISSELL Cleaning MethodPut a plain brown bag over the candle wax. Press the brown bag over the candle wax with a warm (not hot) iron. Continue to use a fresh piece of brown bag until all the wax is absorbed.

The carpet feels stiff and "stands up" after cleaning. What do I do?

If the carpet still feels stiff after using the BISSELL machine and BISSELL shampoo, it is most likely you still have the BISSELL shampoo in the carpet fibers. Please do not apply anything additional to the carpet fibers. Perform a final Water Only rinse over the affected area.
After the final water rinse dries, please feel the area. Without the additional shampoo in the carpet fibres, your carpet should not feel stiff any longer.

I have a dog/cat who decided to spray the seat cushions on two of my chairs. How do I get rid of the smell in the foam cushions of the upholstery?

To remove the smell from the foam seat cushions, please try the BISSELL Cleaning Tip below.
If the foam cushions are washable, wash them and while still wet manually apply BISSELL Pet Stain & Odour Remover to both sides of the cushions. If the foam cushions are not washable or already dry, moisten the cushions and manually apply BISSELL Pet Stain & Odour Remover to both sides of the cushions. Then, cover the cushions with plastic so they remain moist for at least 24 hours. After the 24 hours, remove the plastic and test whether or not the odour is totally dissipated. If the odour is still present, moisten and retreat the cushions with the BISSELL Pet Stain & Odour Remover and cover for another 24 hours. Rewash the cushions and thoroughly dry.

How do I remove coffee stains from my carpet?

The information for removing coffee stains from carpet is as follows:

BISSELL Deep Cleaning MethodBegin with BISSELL Pet Stain and Odor RemoverTM Trigger Spray Formula because it contains special enzymes that will break down the stain. Generously spray the area with the formula. Using a cloth or towel, gently work the formula into the area using light strokes from the edges of the stain to the center; when your cloth reaches the center of the stain, lightly pinch the area in an upward motion. Do not rub the stain. You may repeat this process several times.If the stain is especially stubborn, cover the area with a clean, damp towel and let it stand for no less than 3 to 5 hours but up to 24 to 48 hours so the enzymes can do their work. Make sure that the area remains moist.Next, use your BISSELL Deep Cleaning Machine to treat the stain according to instructions. The best cleaning formula to use is BISSELL Pet Odor & Soil Removal Formula for Portable or Full Size Machines. We also recommend adding BISSELL Deep Cleaning BoosterTM to your clean water tank (NOT the “smart mix” container) to increase cleaning performance up to 45%. After treating the area, a fan will help expedite the drying process.After you have cleaned the stain and allowed the affected area to dry, apply Scotchgard protector specially formulated to provide extra protection against tough dirt and stains.
BISSELL Manual Cleaning Method Spot & Stain Oxy Pro Remover. Remove excess liquid or solid particles from stain before applying Spot & Stain Oxy Pro. Let Spot & Stain Oxy Pro settle into stain for 3-5 minutes. Spot & Stain Oxy Prowill continue to fight spots and stains deep-down.Blot spot or stain with a clean dry cloth. There is no need to scrub when using Spot & Stain Oxy Pro.Note: For tough stains, repeat the removal steps above.

How do I remove pet urine stains from my carpet?

The information for pet urine stains is as follows:

BISSELL Deep Cleaning Method Begin with BISSELL Pet Stain and Odor Remover™ Trigger Spray Formula because it contains special enzymes that will break down the stain. Generously spray the area with the formula. Using a cloth or towel, gently work the formula into the area using light, scooping strokes from the edges of the stain to the center. When your cloth reaches the center of the stain, gently pinch it in an upward motion. Be sure to turn and change your cloth often and do not rub the stain. Next, cover the area with a clean, damp towel and let it stand for 24 to 48 hours so the enzymes can do their work. Make sure the area remains moist.Finally, use your BISSELL Deep Cleaning Machine to treat the stain according to instructions. The best cleaning formula to use is the BISSELL Pet Odor & Soil Removal Formula for Portable or Full Size Machines. After treating the area, a fan will help expedite the drying process.After you have cleaned the stain and allowed the affected area to dry, apply BISSELL Scotchgard™ Protector which is formulated to provide extra protection against tough dirt and stains.
BISSELL Manual Cleaning Method Use the BISSELL Pet Stain and Odor Remover™ Trigger Spray Formula because it contains special enzymes that will break down the stain. Generously spray the area with the formula. Using a cloth or towel, gently work the formula into the area using light, scooping strokes from the edges of the stain to the center. When your cloth reaches the center of the stain, gently pinch it in an upward motion. Be sure to turn and change your cloth often and do not rub the area. You may repeat this process several times. Next, cover the area with a clean, damp towel and let it stand for 24 to 48 hours so the enzymes can do their work. Make sure that the area remains moist. Finally, remove the cloth and allow carpet to dry thoroughly.After you have cleaned the stain and allowed the affected area to dry, apply BISSELL Scotchgard™ Protector which is formulated to provide extra protection against tough dirt and stains.

How can odours be removed from carpet?

Determine the source of the odor, and remove any solid residue. Following the machine instructions and using hot water, use your deep cleaner to thoroughly deep clean the carpet fibers. For basic home odors, including smoke, we recommend using BISSELL Fiber Cleansing Formula for full size Deep Cleaning Machines. After cleaning, accelerate the drying process by using fans to ventilate the area.
As always, please be sure to try cleaning methods on an inconspicuous area first to test for colorfastness and other possible problems.

How do I remove alcohol, beer, mixed drinks from my carpet or upholstery?

BISSELL Deep Cleaning Method: Begin with BISSELL Pet Stain and Odor RemoverTM Trigger Spray Formula because it contains special enzymes that will break down the stain. Generously spray the area with the formula. Using a cloth or towel, gently work the formula into the area using light strokes from the edges of the stain to the center; when your cloth reaches the center of the stain, lightly pinch the area in an upward motion. Do not rub the stain. You may repeat this process several times. If the stain is especially stubborn, cover the area with a clean, damp towel and let it stand for no less than 3 to 5 hours but up to 24 to 48 hours so the enzymes can do their work. Make sure that the area remains moist. Next, use your BISSELL Deep Cleaning Machine to treat the stain according to instructions. The best cleaning formula to use is the BISSELL Pet Odor & Soil Removal Formula for Portable or Full Size Machines. After treating the area, a fan will help expedite the drying process. BISSELL Manual Cleaning Method: Use the BISSELL Pet Stain and Odor RemoverTM Trigger Spray Formula because it contains special enzymes that will break down the stain. Generously spray the area with the formula. Using a cloth or towel, gently work the formula into the area using light strokes from the edges of the stain to the center; when your cloth reaches the center of the stain, lightly pinch the area in an upward motion. Do not rub the stain. Remove the excess solution with a dry cloth. Next, cover the area with a damp towel. Let it stand for 3 to 5 hours so the enzymes can do their work. If the stain is especially stubborn, leave the damp towel on it for 24 to 48 hours. Uncover the area and allow it to dry. A fan will help expedite the drying process.